Portrait image of Anne Zaphris
Anne Zaphiris

Program Director, Organizational Leadership, Associate Professor

Contact Information

OFFICE: Preston 323
PHONE: 814-824-3382

Education

  • Ph.D. - SUNY Buffalo, Dissertation: A semantic network analysis of global corporate values statements
  • M.A. - Kent State University
  • B.A. - Edinboro University of Pennsylvania

A professor at Mercyhurst since 2005, Dr. Anne Zaphiris has academic and professional experience as an organizational communication consultant, where she conducted communication audits and developed organization-specific training. Anne earned her doctoral degree in Organizational Communication from the State University of New York at Buffalo and her master’s degree from Kent State University. Her research interests include organizational identity, image, and reputation; corporate social responsibility initiatives; communication and social change; as well as environmental issues. Along with Organizational Leadership students, Anne developed a social change campaign to raise awareness about toxins in personal care products and their effects on the health environment. Before teaching at Mercyhurst, Anne taught at the State University of New York at Buffalo, Penn State Behrend, and Kent State University. Anne lives in North East, PA, with her husband, Dr. Thomas Mack, and son, Aidan Zaphiris Mack.  

About Dr. Anne Zaphiris

    Anne's expertise lies in communication theory which is highlighted by her dissertation, "A semantic network analysis of global corporate values statements." She imparts her knowledge not only through classroom teaching but also through her involvement as the Program Director of the Organizational Leadership graduate program.

    Prior to arriving at Mercyhurst, Anne served as the director of the Principles of Communication course at State University of New York at Buffalo. She was a member of the adjunct faculty at Penn State the Behrend College and at Kent State University's Main and Ashtabula Campuses

    • Corporate Social Responsibility and Sustainability
    • Crisis Communication
    • Leadership Capstone
    • Leadership Theory and Practice
    • Organizational Behavior
    • Organizational Communication
    • Research Methods 

    Anne's expertise lies in communication theory, which is highlighted by her doctoral dissertation, "A semantic network analysis of global corporate values statements." She imparts her knowledge not only through classroom teaching but also through her involvement as the Program Director of the Organizational Leadership graduate program.

    Publications

    • Hoffmann, P.W., & Zaphiris, A. (2010, July 30). A tale of two cities: Content analysis of newspaper coverage of coke industry environmental violations in Erie, PA and Tonawanda, NY. International Symposium on Green Supply Chains Symposium Proceedings, Kent, OH.
    • Zaphiris, A. (2010, July 30). Framing a tires-to-energy plant proposal in Erie, Pennsylvania: A content analysis of news reporting and editorials. International Symposium on Green Supply Chains Symposium Proceedings, Kent, OH.
    • Zaphiris, A. (2006). A semantic network analysis of global corporate values (Published dissertation).
    • Barnett, G.A., & Zaphiris, A. (Spring 2002). Eds. Readings in communication 2002. Principles of Communication course supplemental textbook.
    • Jacobson, T., & Zaphiris, A. (Fall 2001) Eds. Readings in communication 2001. Principles of Communication Course supplemental textbook.

    Presentations

    • Parente, J., & Zaphiris, A. (2019, September 14). Not that different, You and I: An investigation of perception by gender in “green behavior.†Midwest Decision Sciences Institute Mini-Conference, Indianapolis, Indiana.
    • Bollheimer, M., Reitz, E., & Zaphiris A. (2014, October 18). The disproportionate impact of toxins in consumer products. Seneca Falls Dialogues: Ecofeminism - Cultivating Place and Identity, Biennial Conference, Seneca Falls, NY.
    • Hoffmann, P.W., & Zaphiris, A. (2010, July 30). A tale of two cities: Content analysis of newspaper coverage of coke industry environmental violations in Erie, PA and Tonawanda, NY. International Symposium on Green Supply Chains, Kent, OH.  
    • Zaphiris, A. (2010, July 30). Framing a tires-to-energy plant proposal in Erie, Pennsylvania: A content analysis of news reporting and editorials. International Symposium on Green Supply Chains, Kent, OH.
    • Zaphiris, A. (2009, November 12). A content analysis of traditional and new media coverage of a proposed tires-to-energy plant in Erie, Pennsylvania. National Communication Association’s 95th Annual Convention, Discourses of Stability and Change, Chicago, IL.  
    • Zaphiris, A. (2006, May 25). A semantic network analysis of global corporate values. International Communication Association Annual Conference, San Francisco, CA.
    • Zaphiris, A. (2001, July 29). A content analysis of corporate environmental philosophy statements. 2001 Conference on Communication and the Environment, University of Cincinnati, Cincinnati, OH.
    • Zaphiris, A. (2001, May). Mission Impossible: A content analysis of Fortune 500 mission statements. International Communication Association Annual Conference, Washington, DC.
    • Environmental Issues
    • Communication and Social Change
    • Organizational Identity, Image, and Reputation
    • Social Responsibility Initiatives